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Refunds

AI Forklift Training wants you to have the best experience while purchasing our courses. In order to receive a refund the following criteria must be met.

  • Online course purchase, once you have fully completed the training and have taken the final exam, refunds will not be given as you now have access to the license and certificates.
  • If you purchased the course but did not take part in any of the training including the exam, a full refund can be given.
  • If the reason you are asking for a refund is not sufficient, a refund will not be given.
  • You have 10 days in which you may file for a refund, after the 10 day period no refund will be processed.

If you are approved, then your refund will be processed, and a credit for the amount purchased will automatically be applied to your credit card or original method of payment, within 1 to 5 business days.

We thank you for your understanding regarding our refund policy.

Need help?

Contact us at training@aiforklifttraining.ca for questions related to refunds.